Refund and Cancellation Policy
Products purchased from Freendia may be refunded only if cancelled within the following timeframe:
Annual Plans – Within 10 days of the date of the transaction
Monthly Plans* – Within 36 hours of the date of the transaction.
*Monthly Plans include all plans with less than a 1-year term (e.g., 6 mos., 9 mos., etc.)
“Date of the transaction,” for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by Freendia in accordance with the terms and conditions of the applicable product or service.
You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all.
Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for non-refund terms applicable to such products:
PRODUCTS NOT ELIGIBLE FOR REFUNDS (list subject to update and change)
- Any product with discount applied
- Configuration Add-Ons
- Discounted Domain
- Domain Auctions
- Domain Monitoring
- Domain Buy Service
- Expert Services
- Hosting Connection paid Apps (not refundable once set up)
- Hosting Services
- Merchant Accounts
- Office Max Bundles
- Premium Domain Names
- Professional Web Design Services
- Redemption Fees
- Transfers (if successful)
In the event you purchase a product that includes a free product or service, if you cancel the product, the list price for the free product or service will be deducted from the refund amount. The list price is the price of the product or service listed on Freendia’ website and is not subject to any promotion, discount, or other reduction in price.
Refundable if cancelled within five days of manual renewal.
Refund for domain names set on auto-renewal, which are calculated from the date of expiration of the domain (and not necessarily the date of renewal), are as follows:
One-year renewals – Refundable if cancelled within 45 days after expiration (not within 45 days after renewal).
Multiple-year renewals – Refundable if cancelled within 5 days after renewal.
Domestic and International business meet
In the domestic business meet we provide only meal with no transport and in the international business meet we provide you with the land package which will include hotel stay and food not flight ticket or transport charges. All meets are subject to the minimum count of Hundred attending members.